Cloudsix Manage
Centralize your support and manage projects with total efficiency.
Cloudsix Manage brings together Help Desk, approvals, and project control in one place. Turn tickets into tasks and track everything on visual Kanban-style boards.
Key Features
Support
- Priority ticket submission with attachments: Create requests with urgency levels, file attachments, and category tags.
- Ticket approval workflow before execution: Validate requests with approval workflows before execution to avoid rework.
- Configurable SLAs and deadline tracking: Set response and resolution times per category with automatic alerts.
Projects
- One-click ticket-to-project conversion: Automatically turn approved requests into structured projects.
- Kanban tasks with visual status columns: Drag-and-drop interface across stages like "To Do", "In Progress", "Review", and "Done".
- Owner assignment and delegation: Assign and reassign task owners with notifications.
Management
- Dashboard with productivity indicators: Visual reports for resolved tickets, average response time, and user satisfaction.
- Permission control: Requester, Manager, Administrator: Granular access levels to secure data and functionality.
- Automatic email notifications: Alerts for new tickets, approaching deadlines, and status updates.
Subscription Plans
Basic
R$ 19,90 /user/month
- Ticket submission
- Kanban board (limited to 3 columns)
- 3 users included
- 5 active projects
Most Popular
Advanced
R$ 39,90 /user/month
- Everything in Basic +
- Ticket approvals
- Project conversion
- 10 users included
- 20 active projects
- Ticket attachments
- Dashboard with reports
- Priority support (business hours)
Professional
R$ 69,90 /user/month
- Everything in Advanced +
- Unlimited users
- Unlimited projects
- Email integration
- 24h priority support
Plan Comparison
| Features / Plans | Basic | Advanced | Professional |
|---|---|---|---|
| Ticket submission | |||
| Ticket approvals | |||
| Project conversion | |||
| Kanban board | Limited to 3 columns | ||
| Users included | 3 | 10 | Unlimited |
| Active projects | 5 | 20 | Unlimited |
| Ticket attachments | |||
| Dashboard with reports | |||
| Email integration | |||
| Priority support | Business hours | 24h | |
| Monthly price | R$ 19,90 / user | R$ 39,90 / user | R$ 69,90 / user |
Ready to Get Started?
Turn requests into results with automation and efficiency.
Request a Free Demo