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Cloudsix Whats

Automate WhatsApp communications with multiple instances, secure APIs, and full control.

Cloudsix Whats is the official system of the Cloudsix Suite for managing WhatsApp instances. Designed for companies that use WhatsApp for campaigns, notifications, and automated service, it offers intuitive panels, real-time monitoring, and API integration with any external system.

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Cloudsix Whats

Key Capabilities

Automate WhatsApp communications with multiple instances, secure APIs, and full control.

Instance Management
  • Unlimited instance creation and control: Each instance is an independent number with multiple simultaneous channels.
  • Real-time status: Real-time status: running, paused, or failed.
  • QR Code pairing: Activate or reactivate via QR Code in the dashboard.
  • Connection logs: Logs of startups, failures, and reconnects.
Message Sending & Receiving
  • Message center: View every message sent and received per instance.
  • Quick filters: Filter by instance, status, sent, received, or unread replies.
  • Complete history: Review full conversation history with timestamp, delivery status, and actions (view or delete).
Cloudsix REST API
  • Token-based integration: Issue individual tokens to secure external integrations.
  • Standardized endpoints: Send, receive, and monitor messages through JSON and cURL-friendly REST endpoints.
  • Built-in documentation: The dashboard ships samples in PHP, JSON payload, and cURL to accelerate integrations.
Infrastructure & Security
  • Isolated containers: Every instance runs in a dedicated Docker container to ensure stability and security.
  • Dedicated base URL: All requests route through a secure SSL domain (e.g., https://wpp.cloudsix.com.br/api).
  • Active monitoring: The dashboard shows status, instance ID, port, and associated number in real time.

Cloudbot AI for Customer Service

Configure an intelligent agent integrated with Cloudsix solutions, with tailored rules, tone of voice, and knowledge base.

Cloudbot AI lets you build agents that perform triage, collect required data, and route cases to the responsible human when needed.

Agent summary
  • Status: Active with enable/disable control.
  • Knowledge: indexed documents and FAQs.
  • Active provider: OpenRouter (configurable).
Agent configuration
  • Instances with status: active, paused, and test.
  • Operating mode: Production.
  • Default language: pt-BR.
  • Configurable agent name and tone of voice.
Knowledge base

Combine FAQs and documents (PDF, TXT, DOCX) for consistent answers.

  • Document upload with full reindexing.
  • Paste free-form content for policies and procedures.
  • Manual FAQ with tags and search.

One-click presets tune the agent tone and inject instructions into the Master Prompt.

Premium, Direct, Welcoming, Technical.

Define how the agent should behave, priorities, and always-on rules.

  • Initial triage, data collection, and routing.
  • No conclusive legal opinions and no promises of outcomes.
  • Use knowledge base and FAQs when relevant.
  • Prioritize words: “triage”, “route”, “responsible”, “confidential”.
  • Avoid words: “guarantee”, “certainty”, “promise”.

Available variables: {brand_name}, {user_name}, {date}, {context}.

Collect required data on first contact before detailed analysis.

Required fields: full_name, phone, address, email

Standard question: “Please provide your {field}.”

  • New contact, returning contact, and after-hours.
  • Fallback that routes to a human attorney.

  • Blocks: outcome promises, conclusive opinions, urgent criminal queries, and illegal guidance.
  • Never ask: passwords, banking tokens, card data, or SMS codes.
  • LGPD notice: data used exclusively for service.

Templates for different industries with quick setup.

Legal, Clinics, Real Estate, E-commerce, Service Providers, Construction, Restaurants, Education, Auto Centers, and Finance.

Subscription Plans

Plan Comparison

Basic

R$ 199,90 /month

  • 2 active instances
  • Message sending and receiving
  • QR Code pairing
  • Message logs and history
  • Dashboard with reports
  • Chat support
  • 95% SLA
Subscribe to Basic
Most Popular
Advanced

R$ 439,90 /month

  • 5 active instances
  • Everything in Basic +
  • Full REST API
  • Automatic webhooks
  • Isolated containers (Docker)
  • Multiuser access
  • Chat + email support
  • 99% SLA
Subscribe to Advanced
Professional

R$ 899,90 /month

  • 6 active instances
  • Everything in Advanced +
  • Chat, email, and WhatsApp support
  • 99.9% SLA
  • CloudBot AI (automated service)
Subscribe to Professional

All plans include a 7-day free trial. Annual subscriptions receive 10% off.

Plan Comparison

Key Capabilities

Features / Plans Basic Advanced Professional
Active instances 2 5 6
Message sending and receiving
QR Code pairing
Message logs and history
Full REST API
Automatic webhooks
Isolated containers (Docker)
Dashboard with reports
Multiuser access
Technical support Chat Chat + Email Chat + Email + WhatsApp
Availability SLA 95% 99% 99.9%
CloudBot AI (automated service)
Monthly price R$ 199,90 R$ 439,90 R$ 899,90

Ready to Automate?

Integrate WhatsApp into your processes with security and efficiency.

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